At MissCouette, we place the utmost importance on protecting your privacy.

This privacy policy aims to inform you in a clear and transparent manner about the personal data we collect when you interact with our brand, how we use it and the measures we put in place to ensure its security.

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Data collected

We may collect the following types of data:

• Identification data: Name, first name, email address, telephone number.

• Payment Data: Credit card information (encrypted and securely stored by our payment provider).

• Browsing data: IP address, browser type, pages visited, etc. (via cookies and other tracers).

• Data related to your orders: Purchase history, favorite items, delivery address.

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Use of data

The data we collect is mainly used for:

• Processing your orders: We need your information to deliver your products to you and manage any returns.

• Personalize your experience: We use your data to offer you products and promotional offers tailored to your preferences.

• Communicating with you: We may send you order confirmation emails, newsletters or information about our new products.

• Improving our services: We analyze the data collected to better understand our customers' needs and improve our website and products.

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Data sharing

We do not share your personal data with any third parties, except in the following cases:

• Service providers: We may share your data with service providers (carriers, payment providers) as part of the execution of your orders.

• Legal Obligation: We may be required to disclose your information in response to a legal request or to comply with a legal obligation.

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Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, alteration, unauthorized disclosure and destruction.

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Your rights

In accordance with current regulations, you have rights over your personal data:

• Right of access: You can request access to the data we hold about you.

• Right of rectification: You may request to rectify any inaccurate or incomplete information.

• Right to erasure: You can request to delete your personal data.

• Right to object: You can object to the processing of your data for certain purposes.

• Right to restriction: You can request to restrict the processing of your data.

• Right to portability: You can request to receive your data in a structured, commonly used and machine-readable format.

To exercise these rights, you can contact us.

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Cookies and trackers

Our website uses cookies and other trackers to improve your user experience and collect statistical data.

You can manage cookies by changing your browser settings.

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Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page.