Deliveries and Returns

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Delivery

Where do we deliver?

We currently deliver to mainland France.

For any international delivery requests, please do not hesitate to contact us.

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What are the delivery times?

• Standard Order: Allow [Number] business days to receive your order.

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What are the delivery costs?

Delivery costs are free for purchases over €120.

For orders below this amount, the shipping costs are [Amount].

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How do I track my order?

As soon as your order is shipped, you will receive an email containing a tracking link allowing you to follow the progress of your package in real time.

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Returns

Are you not satisfied?

You have 14 days from receipt of your order to return any items that do not suit you.

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What are the return conditions?

• Items must be returned in their original packaging, unused and in new condition.

• Return costs are your responsibility, except in the case of defective product or error on our part.

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How to make a return?

1. Contact our customer service to inform us of your wish to return an item.

2. Prepare your package: Put the items to be returned in their original packaging, along with the return slip that we will have provided to you.

3. Send your package: Address your package to:

[Your return address]

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Refund

Once your return has been received and verified, we will refund your order within [Number] business days. The refund will be made to the same payment method used when you placed your order.

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Questions ?

Please do not hesitate to contact our customer service for any questions regarding the delivery or return of your order.